Dear customer,

We take your privacy serious, so when you want to make a confirmed booking with us use the online booking button to make your booking.

It will take you to the AA automobile website booking engine which is a very secure site.

Do not send a email with your credit card details don't give the hackers a chance to gain access to your numbers.

All rates shown are in NZ$ and inclusive of GST 


We value your privacy and take every step to ensure that your information remains confidential. The statement below is a summary of the policies employed by Smylies accommodation and Tours. Please direct all enquiries to the Manager through one of the following means.

Smylies Accommodation and Tours
5653 West Coast Road, Springfield 7681, Canterbury, New Zealand

Phone: +64 3 3184740

What personally identifiable information does Smylies collect from me?

Smylies does not collect private or personal information from this web site, except where you willingly provide it.

If you contact Smylies we may keep a record of that correspondence. 

Wherever Smylies collects personal information we make an effort to include a link to this Privacy Policy on that page. Smylies stores all personal information on a secure and firewall protected information technology environment. To support this security, Smylies systems operate to Payment Card Industry Data Security Standards (PCI-DSS).

Smylies will not share or disclose any of your personally identifiable information except when we have your permission.

How does smylies protect my personal information?

As with all information, Smylies will never rent or sell your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System. All transactions are carried out over a secure certified site.

Booking information is stored on either The AA ( AA Tourism Publishing Limited )  or our secure booking management system and is only accessed for the purposes of reserving and delivering your room and/or travel products.

While we strive to protect your personal information, Smylies cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Payment Information

Smylies uses a direct payment solution (DPS) via E way and ANZ merchant services which provides a secure payment gateway to manage all credit card payments from our website.

Additional Information

Questions regarding this statement should be directed to Smylies Manager via or 03 3184740